RS
Rinesh S

1 reviews | Active since Jul 2012

17 Aug 2015, 10:06

Pathetic service

Reported my telephone and adsl line as non functional on the 06/07/2015. No technician came to sort out the problem. Thereafter, numerous phone calls, online fault reporting, visits to Telkom stores over a period of a month and a half still led to no success or even being contacted by Telkom.<br> <br> I decided to then disconnect the service due to Telkom's bad attitude and pathetic customer service. They will most probably lose more customers if this carries on.<br>

0
Replies (1)
Telkom
Telkom's reply17 Aug 2015, 12:24
Official
Hello Rinesh1,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM135346

Regards
Luleka
Telkom Social Media Team