Pathetic Service

7/7/2015 - app**** for new domestic line - order ref ***<br> 20/7/2015 - The technician arrived and installed an ISDN line (used for ATMs)<br> 22/7/2015 - Received sms with new phone number - however line was dead.<br> 22/07/2015 - Contacted technician as advised dead line - he said we must contact call center to change from ISDN to domestic line - which we did. still no active line<br> 22/072015 - 13/08/2015 - contacted call center on SIX occasions (ref 568425, 714425, 719937, ***) (did not record other 2 numbers) - each time an average 45 minute wait before the call is answered. Explain same story to every new person answering the call). Even got hold of a \Manager"called Thando Dhlamini who promised he will sort it out. Even had teleconference calls with Escalations). Still no active line. Even reported a fault on the new line (114CWZ270715). No action"