tH
tasneem H

1 reviews | Active since Apr 2011

12 Aug 2015, 13:45

Pathetic Service

In July 2014, I opened a contract with Telkom Mobile for a Samsung S5. <br> Exactly a year later (not even a month after the warranty has expired), the phone starts giving me problems. It keeps freezing and switching off randomly. When I took it back to Telkom Mobile they said that the phone is out of warranty and I would have to pay for repairs etc. <br> I will never take a cellphone contract with Telkom Mobile again. Their products are poor quality and they are never willing to help.

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Replies (1)
Telkom
Telkom's reply12 Aug 2015, 15:57
Official
Hello strawberryfluffs,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM133830

Regards
Luleka
Telkom Social Media Team