Pathetic service

Just before the end of last month telkom sent me an sms with the amount that will be deducted from my account. Month end came and only now to find out that the debit order did not go of. The reason for that indont know because there was funds in the account. Now i get a sms saying that my account was not paid and that i will be cut of within 24hrs. <br> I am so dissapointed with the pathetic level of service and also not to mention the itemized billing which im still not receiving. It does not even look look like \hello peter"makes a difference. <br> Pathetic and useless!!!!!"""