AV
Avinash V
1 reviews | Active since Jul 2015
06 Jul 2015, 09:24
Pathetic Service
I am utterly disgusted and disappointed with service received from Telkom Mobile...<br> <br> My upgrade was done on 3rd of May and I never received my 500mb of Data for May and my free calls fell away on 2nd June... Call was logged on 2nd of June... after approximately 2 weeks my query for my free calling service was resolved... again, no data received in June... I was told that the case was still open due to the data not being resolved and will be resolved shortly...!<br> <br> 29th June I called in again and I was told the case was closed... and I must wait for the 1st of July to \see"if I get my data... 1st of July"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
06 Jul 2015, 10:50Hello Shocky_ZN,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed. Your reference number is SM123177.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed. Your reference number is SM123177.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply06 Jul 2015, 10:50
Official
Hello Shocky_ZN,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed. Your reference number is SM123177.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed. Your reference number is SM123177.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***