Pathetic service

I have had a ADSL line at home the line became so bad that I lost out on allot on money because the line speed became so bad <br> I have spoken to more than 3 consultants on different occasions and they have mentioned to me that my line has been cancelled as per my request <br> Since then the modum has been unplugged and put away and I have not been used <br> I am still being billed for it ....it is a suspended line what are you guys billing me for ???<br> I am now billed for 2 months for nothing and can never get hold of the billing department <br> I stay on hold constantly and after about half an hour on hold the call just drops <br> I am now extremely frustrated ...they were very quick to get the line installed to start billing me <br> Now that I need assistance to stop this nonsense than they are nowhere to be found <br> <br> Please can you guys contact me urgently to sort out this mess<br>