Pathetic service

I loaded airtime to activate bis but although the funds were taken,my bis was not activated. I called the call centre numerous times but received no joy. When i called again to check i was told the case was closed. I waited nearly 3 weeks to have my bis reactivated, only to now have it disconnected yet again after i was promised 30 days free bis. 8ta's lack of customer service is both pathetic and disappointing, especially since i have ported from another network to them. I am utterly disgusted and i feel i have been **********! If this lack of service continues then i will definitely move to another network and advise all my friends and family to do the same. The waiting periods are totally unacceptable! 8ta needs to get their act together before they lose more customers.