Pathetic Service

I've spent 2 hours on the phone on 29/5 to place an order for an ADSL line at home (***) On 01/06 I checked the status and my order was on hold due to old debt which I paid immediately. On 09/6 I checked again and was told my order was cancelled - Telkom called the wrong person and disclosed my personal details to that person who then advised to cancel the order. I spoke to a supervisor who promised to investigate the matter, correct it and provide me with feedback - which never happened. on 10/06 I called Telkom again to get an update - my order could not be found but Absa Bank's orders (8 000 of them) where all linked to my name and ID!!!!!! Gilda couldn't assist me and told me to phone Bonisile Khoza - she provided me with an incorrect number and when I called back to obtain the correct number she refused to speak to me!!!