JK
Jacques K
1 reviews | Active since Oct 2013
08 Jun 2015, 15:49
pathetic service
I have been trying to sort out a network problem with Telkom mobile 8ta for more than a week now. they have spoken to the manager, escalated the issue three times. Promised me today that they will call me 12.30. still nothing. called back and was put on hold for and hour. Horrible service. <br>
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Telkom's replyOfficial
08 Jun 2015, 17:27Hello Jacques896,
Thank you for bringing this matter to our attention.
Kindly be advised that we have sent you an e-mail and await for your response for further assistance.
Your Social Media reference number is SM116582.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we have sent you an e-mail and await for your response for further assistance.
Your Social Media reference number is SM116582.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply08 Jun 2015, 17:27
Official
Hello Jacques896,
Thank you for bringing this matter to our attention.
Kindly be advised that we have sent you an e-mail and await for your response for further assistance.
Your Social Media reference number is SM116582.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we have sent you an e-mail and await for your response for further assistance.
Your Social Media reference number is SM116582.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***