sS
shaun S
1 reviews | Active since May 2015
21 May 2015, 16:06
PATHETIC SERVICE
I am a new customer to Telkom Business , its is shocking how poor their service it is impossible to get a hold of anyone . they tell you they experiencing high call volumes . this might be true but why should i wait 2hours for someone to answer the phone with \' HELLO".... sounds very unprofessional then getting told she doesn't do business (WHAT THE HELL ARE THEY THERE FOR ?) then getting the phone put down in my ear !!! WAKE UP TELKOM AND TRAIN YOUR STAFF ! REALLY FEEL THAT I NEED TO CANCEL THE PRODUCTS I HAVE ORDERED FROM TELKOM AND TAKE MY BUSINESS ELSEWHERE """
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Replies (1)Telkom's replyOfficial
21 May 2015, 18:19Hello stumke1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112563.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112563.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply21 May 2015, 18:19
Official
Hello stumke1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112563.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112563.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
