Pathetic Service

This is the worst experience i have ever had with any provider. telkom staff have no telephone etiquette what so ever. Firstly you log an enquiry regarding a service and the call you 2 weeks later. Then on top of it all i get told i have to place the order for the product to determine if i qualify . Not only was this consultant rude , robotic and have no concept of customer service, he was also unapologetic when i mentioned the background noise, which made me think i was being called from a shebeen and not a call centre. When i asked him to repeat the terms and conditions he was rattling off at me he got stroppy. This reaction made me stop the process there and then. If this is how painful it is just to try and sign up i can only imagine what a nightmare it must be having to receive service from you over a three year period. This a complaint from what could have been a possible client, but i will make sure all my friends and family members who have telkom service never receive this ****py service as they will cancel before that happens.