Pathetic Service

I am a new customer to Telkom and from day 1 I have had the worst experience from the Branch(Sandton) and the call centre.<br> <br> After the first month of activation the line was disconnected due to outstanding fees which I could not understand because when I app**** for the Phone line and ADSL I was advised that only 1 payment was due from the first and no extra charges and the consultant from the Branch assured me this when we were setting the stop order limit which she did incorrectly as she chose the wrong package that I wanted.<br> Setting up the Internet was a bigger problem because I had to speak to more than 5 people which added to hours on the phone over a period of 3 days because no one could seem to assist with the Internet setup until 1 person knew what they were doing.<br> <br> after endless of problems now I moved to another complex and logged a move line request online(1 May) but when I called today(6 May) after waiting 48hrs like the system said, 10210 told me the request did not go through and I have to wait a further 7 days(new ref ***A) which is unacceptable as the stop order went off yesterday and I'm paying for something I don't have access to!!!