Pathetic service

We have closed our businesses on the 6 march from that time till date I have been calling Telkom to cancel my lines they never pick up and when they do they transfer me from department to department. When we went in to the maponya branch they said we need to call in . I have been calling in for over a month and hold on for over an hour and nobody picks up. This is ridiculous . I'm thinking of now canceling all my lines with them . Telkom is suppose to be a service industry clearly they need to learn what's service! <br>