1 reviews | Active since Apr 2015
Pathetic Service!!!
I subscribed for the unlimited Telkom mobile friends and family benefit in February 2015. I cancelled this benefit at the end of February. I have since been charged an amount of R100 for this service every month (i.e. March and April)!!! This is in addition to them charging me an amount of R200 instead of R100 in the first month without informing me! I am absolutely disgusted with their service. I have called Telkom on numerous occasions and have been told that they are trying to solve my issue, but it is now 3 months down the line and nothing has been done!<br> <br> I am absolutely appalled with the service I have received and I will never, nor will I encourage anyone else to take a contract from Telkom again!!!
Thank you for your post.
We tried contacting you with no luck.
Kindly be advised that we have sent you an e-mail and we have escalated your query to our Billing Team for further investigations and we will revert back to you with feedback.
Your reference number is SM106872.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We tried contacting you with no luck.
Kindly be advised that we have sent you an e-mail and we have escalated your query to our Billing Team for further investigations and we will revert back to you with feedback.
Your reference number is SM106872.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
