1 reviews | Active since Apr 2015
PATHETIC SERVICE
HORRIFIED WITH THE PATHETIC SERVICE FROM THIS USELESS COMPANY, I WILL BE GOING IN TONIGHT AND CANCELING MY SERVICE WITH IMMEDIATE EFFECT AND IM NOT PAYING THE BILL THAT GETS PAID IN ADVANCE DUE TO THE FACT THAT 12 DAYS AFTER PAYMENT OF MY ACCOUNT I STILL DO NOT HAVE INTERNET. IVE BEEN PUSHED FROM PILLAR TO POST BY *********** STAFF ASSUMING THE FAULT AND TO DATE NOBODY HAS EVEN TRIED TO COME OUT TO MY HOUSE TO ASSIST ME. MY FAULT REFERENCE HAS SINCE BEEN CLOSED 484CNK200415 HAVING WAITED ON THE TELEPHONE WITH THE TOTAL TIME WASTED EQUATING TO 12 PAINSTAKING HOURS FOR NOTHING I EVEN WENT TO THE TELKOM DIRECT STORE AND CHANGED MY ROUTER, THE NEW FAULT NUMBER IS 9ANK270415 AND STILL HASN'T BEEN ATTENDED TO, IM TIRED OF GETTING SHOVED AROUND AND TOLD SOMEBODY WILL SORT IT OUT!
Thank you for bringing this matter to our attention.
Please be assured that we are currently attending to your query and we will contact you with the resolution.
Your reference number is SM106794.
Regards
Basani Baloyi
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Please be assured that we are currently attending to your query and we will contact you with the resolution.
Your reference number is SM106794.
Regards
Basani Baloyi
Telkom Social Media Team
***
