Pathetic service

<p>I app**** for an ADSL 4mb line on the 4th of July 2017, on the 08/07/2017 i received a sms stating Welcome to Telkom Internet, and that i have to pay a deposit of R700 within 7 days on the 12/07/2017 i made the payment. On the 19/07/2017 received a sms stating that a technician will be dispatched 21/07/2017. On the 21/07/2017 I contacted 10210 around past 15:00 to inform that i never received a call from a technician the lady i spoke too indicated that there was technician at my house, 1st of all how did the technician gain access to my house and how did the technician do the so called work yet never had a look at the documents that are required? I called again on the 24/07/2017 to follow up, and was informed that a technician will be coming to my house in the week, i followed up again on the 26/07/2017. I called again and spoke to Demakagtso 28/07/2017 and i was informed that i was contacted on the 27/07/2017 WHICH NEVER HAPPENED, and i indicated that i want to cancel my order because i have an active line!!!! Demakagtso indicated that she will have to re-apply and that a technician will be dispatched to my premises on the 4/08/2017. On the 2/08/2017 I contacted again and spoke to Thembi to follow up if all is in order. She indicated that all is in order for the technician to come do the installation on the 4/08/2017. On the 04/08/2017 I contacted again around past 15:00 and spoke to Brendan who indicated that my re-application is treated as a new application again and that it is in phase B - with the network division, I will receive a sms by the 09/8/2017 the latest to indicate when a technician will be sent to my premises. I contacted this morning and spoke to Zintle who indicated that it is still with the network division and can’t give me a date of when a technician will be sent to my premises, I inquired of who this person was that stated they contacted me on the 27/7/2017 and she indicated the person was Leida, i asked if i could please speak to ****a or be given her contact details or email address which she could not provide, I would like to know when did she contact me and could you kindly provide me with the recording. I would like to know who long the process will take as it is well over a month just for a technician to do a line installation. This is really becoming utterly frustrating as i am wasting my time and airtime to follow up on a simple application.</p> <p>It's a pity the rating can't be a minus... </p> <p>FEEDBACK WILL BE GREAT.</p>