Pathetic service

<p>I am utterly discussed in Telkom service the way they treat their customers. I have requested for a service to be activated and it service does not work at all. I am hoping that the CEO is getting this complain. For more than an hour I have been waiing for assistance after requesting for the manager at Telkom. I spoke to the agent pearl who do not evens know her product an so *********** in what she's doing. Asking me over an over the same questions. Then to top it off they deactivate the service and reactive the service again for me to pay double which I am refusing on that.</p> <p> Last night I called in the call center and the agent dropped the call on me afater requesting to speak to the manager. this is so pathetic and no one at Telkom can assist me. How do you train your staff. They are rude and do not know how to speak with their customers raising their voice like they are paying for our services at Telkom. I hope everyone accrose SA will read this and it get's to the CEO of Telkom.</p>