Pathetic Service

<p>I recently app**** for the 10mb adsl special with Telkom for R799. As i was told by two Sales people and 1 technical that 10mb is available in my area. Whille completing the order the sales person cancels my 4mb uncapped service, and for a whole week i do not have any internet. Come Thursday i get a call that the 10mb order will be canceled due to no coverage. Whilst waiting for this call i have phoned telkom maybe 10 times trying to sort out why i dont have internet. Almost R1000 on airtime was spent talking to sales and technical. When i speak to sales they say my services are when i speak to Technical they say all services are closed only the account is active. After my final call to realise technical needs to open the Tin no. </p> <p> </p> <p>Now i am frustrated as i still dont have my 10mb line and after speaking to Cindy from sales and numerous chats with Bongiwe from technical this is resolved. Will i be getting my money back for the numerous calls to telkom?? No. </p> <p> </p> <p>I feel this is unfair as i was told i can upgrade and then all of a sudden i cant. Why do need to call telkom on a daily basis to sort this out the status of my order aswell as why i dont any internet. I would atleast like my money back for the numerous calls to telkom for an issue that wasnt mine to begin with. or do what i app**** for which was available at that time and upgrade me to my 10mb line then i know these expenditures was worth it.</p> <p> </p> <p>my adsl details are as follows</p> <p> ********** </p> <p>Order for the 10mb line: 167 111 574</p>