Pathetic service

<p>@telkom I waited for my upgrade to happen for two months, constantly calling back and forth only to have learned that my current line was running on two faults which was found last year. Yet you have continued to let me pay for a faulty line time and time again. Is this really how we fun businesses here in south Africa? I have logged 4 complaints and requested to speak to management on each occasion my contact information was given on each occasion yet to my surprise not one follow up call? The last complaint and requested for Yolanda HOD of support in your Durban branch. Since the technician has been trying to work tirelessly with no assistance from support or management my 10 mbs line is now running 10x slower than my 2mb line (according to my xbox one information which is highly accurate). If you find a problem fix it. Don't allow your customers to pay for faulty lines!! I would like a call from management as I am sick of dealing with agents whom are all giving me one line information "a technician was dispatched and located another fault". Okay so there's a problem, what is your solution? ? ? Inbox for further details as I am going to instagram and hello peter. Thanks</p>