1 reviews | Active since Oct 2016
Pathetic Service
<p>Telkom kept on phoning me to renew my contract which i finally gave in ( worst decision ever). The lady that was helping me told me that the package i will be getting inclueds 100 free minutes and a new phone plus sms's for R112. i was happy with that beacuse i was buying this for my daughter who is young. Now telkom is debiting R220 from my account which i never gave authorization for. I have tried to speak to the useless call center and they told me it was a mistake and they have canceled the "add on services on my account" only to be debited the same ammount again every month. i have decided to reverse my debits as they take every month and i see that the bill is accumulating. i have even stopped using their sim due to the disgusting service that iam getting from telkom. I need Telkom to fix my account and so i can pay them the remaining balance on that stressful contract that i took with them. I never knew that signing up with telkom will cause me such pain in my life. and i will make sure that i tell everyone that i know about the pathetic exprerience that i got from telkom. this is ****************...</p>
Good day,
I have received a call from someone at the billings department. She advised that they have credited all the extras that i have been charged and it will reflect once i settle the outstanding ammount. We have agreed on that which makes me very happy that my problem with be resolved finally.
Good day,
I have received a call from someone at the billings department. She advised that they have credited all the extras that i have been charged and it will reflect once i settle the outstanding ammount. We have agreed on that which makes me very happy that my problem with be resolved finally.
