Pathetic service

<p>Week 1 of having DSL with Telkom , my line was suspended due to my bank reversing payment for an unknown reason. Telkom didnt let me know the reason why my DSL was off, I found out after asking Facebook technicians. So it is my fault for the payment but the incredibly long wait to have my DSL turned back on was beyond pathetic. Second week came of having DSL with Telkom and I still have no DSL. So I ask them again what is going on and I was told that my line had been moved to the holding pool for my ISP (TELKOM!!!) to take hold of it. So I told them that Telkom is my ISP and eventually my line was back and I had DSL for running at a normal speed for about 5 days until Monday this week when my speed dropped to BELOW 1MBPS. So I asked Facebook technicians what is going on and they said a technician will come to my house to sort out my DSL. Its Wednesday. Its been 2 days and a technician hasn't been assigned to me yet. How long does this take to do? Its pathetic. </p>