Pathetic service

<p>i think Telkom is by far the worse service provider , currently we have 4 accounts with them and i intend on cancelling all!!!</p> <p> </p> <p>I was not debited at the end of May , , when i called they said that i need to make a cash payment because my account is in areas. i told the guy that its ridiculous because the debit was meant to go off and it did not , how is that my fault ??? On the 15th June i was then debited for 200 less than the amount the i oweded., i called telkom this morning and was advised that payment reflected and i was debited less because i was in a credit ,i then verified my amount due at the end of june and it all was fine. When i called my husband he advised that his line was suspended so i immediately called Telkom , the gentleman over the phone explained the same story and said that i was handed over to Neado collections and thats why i got debited on the 15th , he than said it takes 5-7 working days to reflect and then told me if i want to speed up the process i must callled the collections department and he patched me through and alsp gave me the number. When i tried calling i got cut of 6 times by the 7th call the lady advised that they have no record of me being handed over and i need to call Telkom. I called telkom and was then advised by Nonhlala that the guy was not allowed to put me through the collections department nor give me the number therefore i have to wait 5-7 days for my money to reflect. I am so fristrted because now my cellphones and data contract has been suspended and i find that absolute *****nse. why should i have to pay the price of not having access to my phones because people cannot do there jobs,. i had the same issue last Month where the invoice online was doibled and when icalled and enquired i was told that they did have an issue with statements because alot of clients are complaining about this and it was there mistake.. You guys mess up the bills and do your own things and we the customers have to pay the price for this. I was also cut of so many times when i tried phoning. i have 4 accounts with you guys and intend on cancelling all.</p>