1 reviews | Active since Aug 2016

15 Jun 2017, 16:02

Pathetic Service

<p>i have been having serious problems with my adsl connection. I am loosing signal continoulsy everytime. i have conatcted mweb as well and spoke to a technical specialist we did some serious testing as well. The exchange is a serious problem. Everytime Telkom or Mweb does not wnat too take responsibility who's problem it is. I have done testing now with Mweb so the problem definately lies with the Telkom exchange on my port. i cannot be paying for something not working. Please fix this problem as soon as possible </p>

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Replies (1)
Telkom
Telkom's reply16 Jun 2017, 12:20
Official

Good day Riccardo,

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team