IK
Ilhaam K
1 reviews | Active since Aug 2015
05 Jun 2017, 16:21
Pathetic service
<p>In April 2017 my Telkom landline went dead. I called into the call centre and logged a call. With numerous updates bt me calling in I was told it's a cable issue with no estimate time line of beine fixed. I called numerous times and each time was given different stories and even accused of not ever logging a call. Today in June I called for an update and was informed that on 19 May 2017 their system was updated saying the cables will not be replaced. No one called or contacted me. I was then put through to sales to be offered alternatives for my landline where I was put on hold and the call eventually dropped. Of course no one had bothered to call me back. Telkom service is deplorable </p>
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