Pathetic service

<p>My landline has been down since April 2017. I logged a call and was told on various check ups that this was a cable issue. Everytime I called in I was given different information and even once was accused by the agent assisting me that I never logged a call. Today I was told that their system was updated on the 19 May 2017 with the information that the cables were not being replaced. No one has called or updated me. When I called in to get this information I was put through to sales to be offered alternatives, who then put me on hold and dropped the call. No one has called back and why should they. Clearly Telkom does not value their customers.</p>