Pathetic Service

<p>I would not refer anyone to Telkom unless you want to have headaches when it comes to billing or other enqueries. You walk into a branch you are told to contact the call centre and when you eventually get through at the contact centre you are told the branch can assist or told to wait for a call. I am giving them notice that i dont want to renew my contract but instead of getting confirmation that my contract will be cancelled when it expires all i get is an e-mail asking about the cellphone number which is in fact written on the cancellation form i send through to them. </p> <p>Why do i need to complete the cancellation if its not going to be checked. All i want is for you Telkom not to renew my contract when it expires on 17/07/2017, that is why i gave you over one months' notice</p> <p> </p>