Pathetic service!
<p>Our lines have been down from Friday. The telkom agents just tell us that someone will attend to fix it when they are available, in the interim we keep paying for a service we cannot use. No internet and no phonecalls. A technician asked us to contact him yesterday, and only arrived couple hours later at which time no one was home to allow him to fix said line. </p>
Good day Marilyn,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Marilyn,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Hi Busi,
This matter was referred to your offices on Friday, it is now Thursday and nothing has been done to sort out the problem. How long will your technical team take?
Hi Busi,
This matter was referred to your offices on Friday, it is now Thursday and nothing has been done to sort out the problem. How long will your technical team take?
Busi, it is now Friday...and nothing! Weekends your employees dont work. so that's another weekend with no internet and no phone lines. well done on your customer service, it's putrid.
Busi, it is now Friday...and nothing! Weekends your employees dont work. so that's another weekend with no internet and no phone lines. well done on your customer service, it's putrid.