Pathetic service

<p>I pre ordered a S8+ from telkom on the 20 April. To date no response but my money is gone. i called in to 10213 and to follow up on an order no one seems to answer the fone. I called in to the sales line and was given a tracking number that does not seem to exist with the couriers. I request to speak to a manager and ges what they were all busy on the fone, then i get told that they will call me back. I waited for 45 mins and nothing. Called back in and spoke to Nelly from inbound sales who now says that they are in a meeting she then tells me to hold as checks the app and never comes back to the line. after holding for 20 mins i hang up and call back. I get through to the most incompetant person Wandile Sithle Zama who tells me that he has been unsupervised on the floor as there NO management available. He also tells me that telkom does not have stock of the S8 yet and he is not sure when u will recieve stock. I have spoken to every diff network and all have this. you guys have been advertising for a phone you dont have stock off???? Audricia Rampersad and Roofus dont seem to be available ever..... i want this today if not i want my money and this cancelled. I pre-ordered this so that i do not have to hear that there is no stock. THIS NEEDS TO BE SORTED OUT TODAY.</p> <p> </p> <p> </p>