1 reviews | Active since Mar 2009
PATHETIC SERVICE!
<p>- Apply to move ADSL.<br />- Telkom cant find address. Promise to call back. Never call. Cancel app.<br />- Apply again.<br />- App cancelled due to outstanding R141 on previous acc. Never received notification of outsd amount. Dont notify me just cancel app.<br />- R169 credit on current account but cancell app due to outsd amt of R141!<br />- Hold on 50 min to be told cant reapply before payment reflects.<br />- Still without ADSL. <br />- Have to reapply 3rd time for new ADSL nevermind to move ADSL!<br />- PATHETIC SERVICE!</p>
- Shame! Telkom offered to help me so nicely after my complaint!
- I have to pay R700 to have my existing ADSL moved to my new address, really? Had the same problem with my previous move!
- The consultant offered oh so graciously to refund my R700 after the move..
- No sweetheart! It is an existing service and therefore I do not need to pay R700, it is FREE OF CHARGE. You are not doing me a favour!
- Besides, I have a R400 credit on my account - Oh but it cannot be used in this instance? I think not!
- Oh you tried to help me and can therefore not assist me further... REALLY?? Like I said, PATHETIC SERVICE!!
- Shame! Telkom offered to help me so nicely after my complaint!
- I have to pay R700 to have my existing ADSL moved to my new address, really? Had the same problem with my previous move!
- The consultant offered oh so graciously to refund my R700 after the move..
- No sweetheart! It is an existing service and therefore I do not need to pay R700, it is FREE OF CHARGE. You are not doing me a favour!
- Besides, I have a R400 credit on my account - Oh but it cannot be used in this instance? I think not!
- Oh you tried to help me and can therefore not assist me further... REALLY?? Like I said, PATHETIC SERVICE!!