1 reviews | Active since May 2017
Pathetic service
<p>I have reported a fault to Telkom 4 times in the last 2 months. I have been told by 3 different technicians that they know what the problem is but they are not equipt to fix it.</p> <p>So where are the guys that can fix it????? Surely this matter should have been escalated to the relevant department by now.</p> <p>After the last report which was 2 weeks ago, I am still waiting for it to be seen to.</p> <p>What exactly am I paying for if I can't make or receive calls???</p> <p>Telkom, fix my line now. This is beyond pathetic.</p>
Good day Jessica,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Jessica,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Another week has gone by and still the problem has not been fixed. My landline remains dead. Clearly even a Hello Peter complaint is not enough to get Telkom to provide decent service.
Another week has gone by and still the problem has not been fixed. My landline remains dead. Clearly even a Hello Peter complaint is not enough to get Telkom to provide decent service.
My landline has still not been fixed.
Seems like nobody knows what they are doing at Telkom.
My landline has still not been fixed.
Seems like nobody knows what they are doing at Telkom.
And now my Wi-Fi is also down.....
And now my Wi-Fi is also down.....
More than a month has passed and my landline is still not working. And now my internet has been down since Thursday 25 May when the technicians came out to dig up the cables. I called Telkom on Friday 26 May to report it and still nothing has been done.
I will not pay another cent until my landline and internet is working.
More than a month has passed and my landline is still not working. And now my internet has been down since Thursday 25 May when the technicians came out to dig up the cables. I called Telkom on Friday 26 May to report it and still nothing has been done.
I will not pay another cent until my landline and internet is working.