Pathetic Service

<p>This is a losing battle that i have been fighting now for over 2 months. I am billed over R1000.00 a month for my internet service with telkom. My line has not been working properly for close to 3 months and i have been calling them for this to be resolved for a long time. My line speed is 0.9mbps but i am paying for a 10mbps line. They keep advising me that a technician has been dispatched and he is working at the exchange for over a month now. No one can tell me what is happening with my line. I need my line to be fixed but it seems impossible as they sent a technician once that is almost 80 years old who could not even carry the ladder he brought.</p>