Pathetic Service

<p>Lodged a request via email in October last year to cancel a landline - NO RESPONSE</p> <p>Followed this up with a further email in January, 2017 - NO RESPONSE</p> <p>Phoned Telkom twice to enquire about the progress with regards cancellation of line - told to await receipt of sms - BIG SURPRISE - NO SMS RECEIVED</p> <p>Phoned AGAIN to enquire when the landline will be cancelled as still receiving monthly accounts from Telkom. Told the matter will be escalated as cancellation form is on their system.</p> <p>TELKOM'S SERVICE IS APPALLING!! You're very quick to suck customers in with all your fixed line and data deals, but when it comes time to cancel a service, you get pushed from pillar to post!!!</p>