1 reviews | Active since Feb 2015
Pathetic service
<p>Friday 10th March I logged a call with mweb, who in turn logged a call with Telekom. This was done again on the 11th. I then logged a call on the 14th March. I get an sms today to say the fault is resolved at 17h21. The line has been functional for 2 hours and then goes down again. I find this service is pathetic, I am not able to do my work which requires the Internet and as a result have to stay at office til late at night. I also have to pay for an Internet service and telephone line which is not working. This is totally unacceptable. If you cannot deliver the service I am paying for then please advise me and I will gladly cancel with Telekom and find alternative service ptovider</p>
Good day Leah,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Leah,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
