Pathetic service

<p>I app**** for a ADSL line on the 6th of Feb 2017, since then, it has not been installed, I constantly need to contact them and follow up on the service and or when this will be done. Evventually a technician came out on the 15th of Febraury to install, but that was also just frustrating, after them checking the line they said that the problem lies with the underground cabling. We'll once again numerous calls to Telkom to follow up on when that will be done, every time they gave me different answers and when they will contact me for installion. On the 11th of March. I contacted them to ask why the technician has not came out on the 11th, because that is the information that they gave me, they asked, did I receive an SMS, I rep**** no and said one of the contact center agents gave me the date, they rescheduled to Monday the 13th. The technician came out on Monday to install, and also came back after checking the box in the street and said there has been cable theft. So I am still waiting for my telkom line to be installed. I constantly need to call and follow up on what the outcome is. This is absolutely pathetic.</p>