PATHETIC SERVICE

<p>I have cancelled our telkom line in August 2016 but still receive a bill in every month. This still after spending hours in the ques at Telkom and phoning every two weeks for the past 3 months to cancel. Every time I get told that I must forward the cancelation documents to the person I spoke with on the phone, but after mailing it to the third person nothing has happend. </p> <p> </p> <p>A month ago I received a confirmation phonecall with the refference number ********** 64A to confirm that the matter will be looked at. But received yet another bill in the mail.</p> <p> </p> <p>I have even emailed the contact person that Telkom reccomends in case nothing gets resolved, but have given up after asking him for feedback 3 times already with no reply.</p> <p> </p> <p>THIS IS PATHETIC!!! And definately not the first bad experience with them. </p>