PATHETIC SERVICE

<p>We have been struggling with telkom from 13 Sept 2016 and currently still trying to cancel a service. We have been at the telkom shop trying to solve the problem but they cant help us, we have tried calling 10201 number about 100 times and after waiting on average 30min for answer the person helping me said they will follow the matter up and get back to us, but as expected nothing. i have even spoken to a manager which he told me he will personally call me back, even that has not happend 3 months later. We have tried resending all the cancelation documents about 3 times but still nothing. Now that we have stoped paying for the service Telkom has suspented the service but they are still billing us for it. On Wednesday last week a Ms. De Costa phone telling us (in a very rude way with no patience) they have resolved the matter and se with email a letter to us immediatly, well now on Monday we still have not received anything. Telkom is the worst service provider in the world and will definitly advise everyone and anyone never to use there services. They have the worst services and never really wants to help.</p>