Pathetic service!

<p>More than 4 weeks ago we logged a call and a week later again. A guy pitched up at our gate without prior arrangement and just said nothing was wrong and left (that was 3 weeks ago). No one came out again to fix our internet that has been down for more than a month. I logged another call last week, and again nothing has happened. It is severely impacting our business. The 3G in our area is very poor, there is no LTE signal and no fibre, ADSL is our only option but it seems we are not important to Telkom. The line seems to be working at times (maybe 10% of the time) but then it runs at a speed of less than 1 mbps. I don't know why we must pay full rates for something that is not working! Our next step will be logging a complaint at ICASA! </p>