ME
Mohammed E

1 reviews | Active since Feb 2017

02 Mar 2017, 13:51

Pathetic Service

<p>Hi</p> <p> </p> <p>My landline had stopped working three weeks ago. I have been calling Telkom every second day for the last three weeks but no one can resolve my issue. Technicians come out to check the cable and resolve the tickets without coming to test the landline at my place. Iv tested my landline with multiple phones to make sure if its the line or the phone and the tests show that its the line that is dead. Every call i log is been resolved by a technician saying that the issue is on my side. I need a technician to come to my place to do some trouble shooting. Im begining to lose hope that my issue will ever be resolved. The latest call that has been logged is 780CRK020317. </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply02 Mar 2017, 15:48
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team