Pathetic Service
<p>How is it that my Telkom LTE has full coverage the entire day, come 18h00 my connection suddenly just drops to Edge or 3g or worse no connection at all?</p> <p>This whole weekend has seen inconsistent signal. No notification from Telkom as too why....******* service.</p>
Good day
Thank you for taking our call/.
Please note that your case ***4 has been escalated to our Technical Department.
They will contact you for further assistance.
May you have a great day.
Kind regards
William
Telkom Social Media Team
Good day
Thank you for taking our call/.
Please note that your case ***4 has been escalated to our Technical Department.
They will contact you for further assistance.
May you have a great day.
Kind regards
William
Telkom Social Media Team
So today I receive a call from a lady at Telkom, advising me too enable the 4g preferred setting. Heres my logic i conveyed, which she never got. It was always set to to auto and with no fault in the signal, i would receive a constant 25mb/ps signal and would never roam to a different signal as a fail safe to maintain my coverage. Why is it doing that now, constantly?Unless ofcourse there are issues at tge base tower or too many users on it. As I write this response as feedback, i have set my preferred coverage as per the Telkom technical expert too 4g, I have rebooted my router and it is struggling to get too and maintain 5mb/ps. TELKOM STOP SHIFTING BLAME ONTO YOUR USERS AND START DELIVERING ON THE SERVICE YOU'RE GETTING PAID FOR. Maintain your towers; exercise fair usage policies; control the number of users per tower. This is BS!!!!
So today I receive a call from a lady at Telkom, advising me too enable the 4g preferred setting. Heres my logic i conveyed, which she never got. It was always set to to auto and with no fault in the signal, i would receive a constant 25mb/ps signal and would never roam to a different signal as a fail safe to maintain my coverage. Why is it doing that now, constantly?Unless ofcourse there are issues at tge base tower or too many users on it. As I write this response as feedback, i have set my preferred coverage as per the Telkom technical expert too 4g, I have rebooted my router and it is struggling to get too and maintain 5mb/ps. TELKOM STOP SHIFTING BLAME ONTO YOUR USERS AND START DELIVERING ON THE SERVICE YOU'RE GETTING PAID FOR. Maintain your towers; exercise fair usage policies; control the number of users per tower. This is BS!!!!
....and now my signals gone and has been for the last 10 minutes. I cannot even feel comfortable working from home as a result of the unstable signal.
....and now my signals gone and has been for the last 10 minutes. I cannot even feel comfortable working from home as a result of the unstable signal.