SB
Shabeera B

1 reviews | Active since Apr 2010

03 Feb 2017, 14:36

Pathetic Service

<p>I requested for my mobile contract to be migrated to prepaid on the 3rd November 2016. I was assured by the clerk that it would be done within 21 days - which was suppose to be 24th December 2016 . Only on the 31 Jan had the contract been cancelled and NOT migrated. </p> <p>I paid an extra month of very high contract fees AND I now DO NOT have a mobile number. My number is cancelled because an *********** member does not know the difference between CANCEL and MIGRATE. I am now numberless for 3 days. I have had this number for over 10 years.. and now nothing. </p> <p>Where have all the competent people gone to? </p>

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SB
Shabeera B's update07 Feb 2017, 21:21
Reviewer Update

AI **********

********** 85A

********** 6

All these are reference numbers.. 3 Reference Numbers, 3 months, still no connection. An email that says 2 - 72 hours.. 2 hours are done, so that means u will take 72 hours.. is that 3 days?

Really? do u need another 3 days added to the 3 months?

WHERE HAVE ALL THECOMPETENT PEOPLE GONE TO?