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Raeez A

1 reviews | Active since Nov 2016

10 Jan 2017, 15:21

Pathetic Service!!

<p>I have tried numerous times contacting you people and there still has not been any response. I have been very patient and understanding and i am not get any feedback about this fault, there has been no attempt made to address this issue and resolve the fault, i am frustrated because i have complained over a dozen times about this fault and nothing is being done! i am disgusted by this pathetic service, i have spoken to Gareth who was reassigned to another fault, i was then in contact with Tumelo who was assigned with my fault, but there has been no response or feedback from Tumelo and Telkom. This is pathetic from you people!</p>

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Replies (2)
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Raeez A's update12 Jan 2017, 08:37
Reviewer Update

Everytime you people tell me that my fault is being escalated, it's been +- 6 months that i have been having this problem, Telkom does send out technicians to my premises, and every technician has said it's a cable fault and they can't help me with that. So please get the right team to finally sort this problem out

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Raeez A's update16 Jan 2017, 14:57
Reviewer Update

i am still waiting for feedback from you people, how long more must i wait until this problem is finally resolved?