Pathetic Service

<p>We reported our ADSL line ( ********** 768) faulty on 6 December 2016. Today, a month later, the line has still not been fixed.</p> <p>Telkom attempted to repair the line for the first time on 29 December but the technician was not able to do so.</p> <p>On 06 January a technician was sent to our property again. He did NOT phone in advance so that I could arrange for someone to be at home to give him access. When he couldn't enter the property he merely changed the status on our faulty line as "repaired" on the Telkom system. </p> <p>I continuously phoned Telkom on this day, as soon as I got home, to ensure this technician comes back, but he never did.</p> <p>I was then told that another technician would come out over the weekend. It is now Saturday afternoon, and I highly doubt that any technician will come out over this weekend based on the current track record.</p>