QB
Quentin B

1 reviews | Active since Jun 2015

14 Dec 2016, 10:15

Pathetic Service

<p>Hi.</p> <p> </p> <p>I app**** with Telkom for the R799 Uncapped 10mps line online.</p> <p> </p> <p>I waited a week for a phone call, I recieved a phone call from then while I was driving and tried to phone back, after phoning back the agent says I cant phone in and I need to wait for an agent to phone me.</p> <p> </p> <p>I waited approx another week and I was finally approved and according to the agent a technician will be at my residence within 4-5 days, I have been waiting two weeks now, I contacted Telkom to follow up on the instalattion and they could only say that they cant find my application on their system and I need to apply again, I have now app**** again and according to the agent a technician will assist me within 4-5 days?? </p> <p> </p> <p>This service is really pathetic.</p> <p> </p> <p> </p>

0
Replies (2)
QB
Quentin B's update19 Dec 2016, 13:48
Reviewer Update

So i have sent my ID number and there is still no response

QB
Quentin B's update20 Dec 2016, 10:36
Reviewer Update

Phoned telkom for a follow up now as no one has yet to assist me and now they say I have to wait 21 days??? Service speaks for itself