Pathetic Service
<p> I requested for my ADSL line to be re-located to my new address. I got a sms confirmation for my installation to be done on the 12.12.2016.</p> <p>A No show on the 12.12.2016, after spending hours on the phone only to find out that the installation was now moved to the 15.12.2016. This was not acceptable, I was then promised by all means possible that the installation will take place on the 13.12.2016. Again another No show from Telkom... this is now 2 days my wife had to take off from work to entertain Telkom's magical No Show.</p> <p>Today I phoned them again to only be informed that the date has now moved to the 19.12.2016 This is the worst service I have ever received in my life. This all happened with absolutely NO communication of any changes to me. Worst still is that this has been "esculated" to higher management, if I do not phone to find out whats going on I would still be in the dark. All promises an lies "I will personally get back to you sir", "I will make sure to come back to you within the next hour sir" blah blah blah..... all empty promises and foolish lies.........</p> <p> </p> <p> </p>