cT
chanel T
1 reviews | Active since Dec 2012
22 Apr 2015, 11:13
Pathetic Service
Took out a telkom mobile contract in Jan ....My account has been debited for over R8000 by telkom for 2 lines since January. 1 ONLY HAVE 1 CONTRACT! <br> <br> To date I have not been compensated for this money . Plus I have been charged penalty fees for apparently canceling a contract ( Its not even possible to do this)<br> My telkom Mobile Phone has been suspended over a week now. <br> <br> Go into a telkom store- they tell you to call the call center -<br> Call the call center they say there's nothing they can do???<br> <br> Absolutely pathetic service , Never had so many problems with any other network.
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Replies (1)Telkom's replyOfficial
22 Apr 2015, 14:21Hello chaneltalia,
We have tried calling you on the provided number but we are unable to reach you.
Please be assured that this matter has been escalated to our billing department and feedback will follow.
Your reference number is SM105712.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We have tried calling you on the provided number but we are unable to reach you.
Please be assured that this matter has been escalated to our billing department and feedback will follow.
Your reference number is SM105712.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply22 Apr 2015, 14:21
Official
Hello chaneltalia,
We have tried calling you on the provided number but we are unable to reach you.
Please be assured that this matter has been escalated to our billing department and feedback will follow.
Your reference number is SM105712.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We have tried calling you on the provided number but we are unable to reach you.
Please be assured that this matter has been escalated to our billing department and feedback will follow.
Your reference number is SM105712.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
