Pathetic Service!!!

I ordered the Home package from Telkom on 4 March, the ADSL line was installed and since then ... absolutely nothing!! I have lost count on the number of phone calls I've made and the number of people I've spoken to.<br> Every time I get through to the call centre, after holding for a minimum of 40 minutes or so each time, I get told the same story. They are so sorry that nothing has been done. They are now escalating the matter and i should get a call confirming delivery. When i call the courier, no one has a clue as they have not yet received the go ahead from Telkom!!!!<br> Absolutely pathetic, frustrating service!!!