PATHETIC SERVICE

Firstly, i find it ridiculous that one person can not answer my questions regarding my account. On thursday, 19/03 i called your call centre, was transferred to seven different people. Still no solution and i had to explain my situation seven times. The service was terrible. The consultants were not friendly, efficient nor gave me a sense that they were there to help me. <br> <br> I am a new member of telkom, have went into your cresta branch and confirmed telephonically that i am to be on the Weekend/ Evening plan. After receiving my first bill, i noticed that this was not done. Please listen to the calls, get back to me ASAP and i want someone who will not transfer me to the next person.