1 reviews | Active since Aug 2010
Pathetic service
I am constantly being phoned, on my unlisted number, by people on mobile networks. They are all saying that they are returning my calls, and that I have called them two or three times, so they thought it was urgent. My number is showing on their phones, when it should not display at all.<br> When I try to explain to them that it's an error at Telkom, or that someone is using my line, they shout and swear at me, because I'm wasting their airtime. I no longer answer my land-line unless I recognise the name, but then I have my phone ringing for ages - and they keep calling back.<br> This started happening on the 13th January 2015, and I reported it on the 15th. I went in to Telkom, and I have tried to escalate the repair, but I have only had a call from a technician who said that he'd report back to Telkom. That was on the 17th.<br> After my complaint on Hello Peter, Wesley Arendse, responded that the matter had been escalated, but I am still being inundated by the calls. NOTHING has been done!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is 9CWZ310115.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is 9CWZ310115.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
