Pathetic service

I opened a contract at Telkom Mobile BlueRoute mall. It was found that the contract was loaded on my fathers name instead of mine. My account has been debited for a contract that isn't on my name.<br> <br> It was also found that we being billed for 3 contracts. I requested this contracts to be cancelled but had no joy. I've been in communication with Telkom Mobile agent Junaid, branch manager Wynand and the regional nicholas. I also went to the telkom mobile store in cavendish and Halima and Shaheed tried assisting with this matter.<br> <br> I was told to go to a telkom direct store if I want immediate answers and still had no joy and the 10210 that im being told to call is useless!<br> <br> My issue is no-one is attending to my request and sorting it out. I receive no feedback from managers or anyone at Telkom for that matter.<br> <br> Why is it so difficult to give feedback and resolve a mess up from Telkom side. Yet I'm being affected by being billed for a mess up that wasn't my fault. I want answers and a solution to my query.<br> <br> I'm disgusted in Telkoms pathetic customer service or lack there of.