KI
Kathy I
1 reviews | Active since Feb 2015
24 Feb 2015, 14:52
Pathetic Service
I logged a call on the 17th Feb 2015 for DSL connectivity issues via the Telkom fault logging website.<br> I then received an SMS saying that the issue would be resolved within 48 hours. Needless to say 48 hours has long since passed. I then attempted to call the telkom \service desk"waited for over 25 minutes"
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Telkom's replyOfficial
24 Feb 2015, 19:39Hello Ryu,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91773.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91773.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply24 Feb 2015, 19:39
Official
Hello Ryu,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91773.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91773.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team